This Privacy Policy outlines how On the Turn 001 (Pty) Ltd trading as Inlocostore, a self-storage company located in Cape Town, South Africa, collects, uses, discloses, and manages personal information in accordance with the provisions of the Protection of Personal Information Act, 4 of 2013 (POPIA Act) and other relevant South African legislation.
Personal Information
1. Collection of Personal Information.
We may collect personal information from customers and visitors to our premises, website, and other digital platforms for the purposes of providing storage services, managing accounts, processing payments, and improving customer experience. Personal information collected may include but is not limited to:
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- NameContact information (address, phone number, email address)Identification documents (ID, passport)
- Billing and payment details
- Usage data (access logs, storage unit activity)
2. Use of Personal Information
We will only use personal information for the purposes for which it was collected, including but not limited to:
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- Providing storage services and related assistance
- Managing customer accounts and billing
- Communicating with customers about their storage units and account status
- Processing payments and invoices
- Improving our services and customer experience
- Complying with legal and regulatory obligations
3. Disclosure of Personal Information
We may disclose personal information to third parties in the following circumstances:
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- To service providers and partners who assist us in delivering our storage services (e.g., payment processors, maintenance contractors)
- When required by law or legal process
- To protect our rights, property, or safety, or the rights, property, or safety of others
- We will take reasonable steps to ensure that any third parties who receive personal information comply with applicable privacy laws and regulations.
4. Security of Personal Information
We are committed to protecting the security and confidentiality of personal information. We have implemented appropriate technical and organizational measures to safeguard personal information against unauthorized access, disclosure, alteration, or destruction.
5. Data Subject Rights
Under the POPIA Act, individuals have certain rights regarding their personal information, including the right to access, correct, or delete personal information held by us. Customers may contact us using the contact information provided below to exercise their rights or raise concerns about the handling of their personal information.
6. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage customers to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of personal information, please contact us at:
Inlocostore | 079 106 8721
admin@inlocostore.co.za
Website Information
8. Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comments
9. Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
10. Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
11. Embedded Content from other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website
12. Sharing of Data
If you request a password reset, your IP address will be included in the reset email
13. Retention of Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.